CASE REFERENCE · PRIVATE HOUSING

Restoring confidence in a residential car park.

A private housing scheme faced persistent anti-social behaviour around a rear car park and an open route from the main road. Residents were concerned about using the area at night.

The organisation and location are withheld to protect client and resident privacy.

BEFORE & AFTER

Access, upkeep and the building exterior.

Residential alleyway with litter beside a metal boundary fence before improvements — **Before**Litter along the residential access route.

New metal boundary fencing alongside the residential access route, with vehicle registration numbers obscured — **After**New boundary fencing along the residential access route.

Residential building exterior during improvement works, with stained balcony panels and façade — **Before / during works**Weathered exterior and balcony panels.

Residential building exterior after improvement works, showing a cleaner façade and darker balcony panels — **After**Improved appearance of the building exterior.

Photographs show the access route and building from different viewpoints. Some have been digitally edited to obscure identifying details. The reported ASB outcome is described below.

THE CHALLENGE

Several issues in one place.

Reported problems included fly tipping, gatherings involving drugs and alcohol, fire damage to one unit and repeated calls to the managing organisation’s on-call team and police.

The site assessment found a broken automated gate, weaknesses in pedestrian access, poor lighting and signs of fly tipping and rough sleeping. The condition of the building exterior also affected how the wider area was perceived.

THE RESPONSE

Join up funding, access and upkeep.

Agree a joint plan

Worked with the management team, identified supplementary local funding and scoped a coordinated package of improvements.

Improve the building and access

Treated the exterior to improve its appearance, installed a new gate and replaced a damaged pedestrian gate. The managing organisation arranged repair of the automated gate.

Address the car park

Fly tipping was removed and parking controls were introduced. Lighting deficiencies were assessed and quotations obtained for upgraded luminaires.

Lighting upgrades were at quotation stage in the information supplied; they are not counted here as completed works.

REPORTED IMPACT

ASB reports fell to zero.

The managing organisation reported a 100% reduction in ASB incidents following the interventions, alongside fewer calls to police and its on-call team. Residents felt safer and the site’s appearance improved.

The baseline incident count and length of the post-intervention monitoring period were not supplied. The result is reported by the project, rather than independently audited.